Why Waterloo

Flexible, Fast Manufacturing

Waterloo Air Products plc, has a UK manufacturing facility along with an industry recognised and highly regarded rapid service. Obtain quality products delivered with the swiftness customary to Waterloo’s five days (yes, days) delivery capability.

We have a readiness and willingness to explore new avenues in construction, design, management, planning, procurement and programming; have an idea you’re unsure about?

Waterloo’s flexibility is founded on our wealth of experience the fluency and knowledge of our highly-skilled staff and our willingness to explore new ways of working.

We can help remove unanticipated site obstacles and increase your confidence that your project is finished on time. When working with Waterloo there is no need for compromise, by maintaining high delivery and quality performance, we have reduced site delays and costs over and over.

Working with us allows you to put your ideas into concrete and build the foundations without putting your project at risk.


Customer Specific Products

Our special made-to-order programme gives you the benefit of ordering products tailored to your needs. Our in-house technical design studio provides you with the ability to create an innovative model, fashioned specifically for your project.

Our special made to order programme allows you, the client, to find a solution that fits to your project.

We can provide a bespoke customer specific products, which utilise our fluency with design and manufacture. Once a design has been found, we can provide technical and cost-effective solutions to further your bespoke products.

Our in-house technical department deals with the drawings and design, through to velocity, throw and noise levels; ensure your specifications for ventilation equipment is a breeze.

From technical to manufacture to finish – Our UK facility also includes an in-house paint shop, providing a high quality powder coating paint finish in a vast range of colours, both standard and non-standard. Be assured that your equipment will fit your project’s colour scheme and not contrariwise.

Our technical capability and experience at developing cost-effective solutions is not the only benefit of working with Waterloo. Our long established supply chain, adds to our skills and knowledge to ensure you gain better value for money, with security of cost and programme.


Collaborative Approach

By working in Collaboration, we give confidence that Waterloo can compliment and support your client’s professionalism. The Waterloo Collaborative Supply Scheme brings both cost and supply certainty to the provision of Air Terminal Devices on an individual project whilst providing the best design solutions at the lowest cost.

Built on levels of customer service that allow us to collaborate constructively as part of an integrated supply chain, we at Waterloo know that when we are involved in a project from the earliest opportunity, we can always deliver better value through design and joint cost saving.

The relationships we build with such service are as much a part of our business as the actual products we deliver. The relationships forged with our clients and supply chain on previous projects are key to our on-going success.

Waterloo can assure our customers that we will always give unbiased advice and support to our clients. We aim to work in partnership with you, your designers, and our supply chain to establish relationships founded on openness, integrity and trust.

By working in collaboration both the client and supplier are able to benefit from continuous improvement opportunities.


Forefront of Technical Research

Waterloo are technical leaders in the industry and operate a fully equipped test laboratory on site in Aylesford. We continually develop, test and demonstrate the widest range of standard Air Terminal Devices to ensure you are provided with a device which best suits your requirements.

By challenging accepted knowledge, Waterloo utilise understanding and learning to sustain our reputation for technical excellence.

We offer and are continuously developing the widest standard product range and are dedicated to constant innovation.

As a result we ensure our products are not only designed for productivity but also durability, saving you from long installation times, near future failures, and unnecessary operational costs.

Whether your require confirmation or a demonstration of your system’s performance, or just the confidence that Waterloo products comply with the stated performance characteristics, our in-house test lab allows you to see the results for yourself!


ISO 9001 and ISO14001 Certified

At Waterloo we are committed to quality, quality improvement and environmental protection. With our certification in ISO 9001 and ISO 14001, you can be sure that your project is being equipped with durable devices that have been built with minimum impact to the environment.

ISO 9001

We at Waterloo aim to maintain ourselves as a highly reputable supplier to the market with a name for quality and service.

We continue to build our reputation for quality and service by monitoring and continually improving on information and product delivery to the client.

We aim to provide all customers with their needs, by listening to, addressing and solving any customer issues in a timely manner.

Our ISO 9001 certified company management systems ensure whatever our level of involvement in your project, our commitment to quality is built into all aspects of our operations.

ISO14001

We at Waterloo believe in leaving this world, if not as we found it, better for the generations yet to come.

Waterloo preserves an environmental policy that provides its workforce with a useful framework.

All employees are aware of the environmental issues that affect the business; with their help we have reduced waste production by adopting waste minimisation measures and implementing recycling and recovery practices where possible.

Recycling is a major part of our strategy and Waterloo uses recycled packaging wherever possible.


Strength of Character

The foundation of Waterloo’s continuing success is our people. The performance of our staff is key to the quality of the service we offer; we demand the highest integrity of ourselves and our clients.

At Waterloo we offer our staff the support and encouragement they need to fulfil their potential and the freedom to do what they do best. The result is a strong two-way loyalty reflected by more than half of our staff having been with us for over 10 and a significant number for more than 25 years. It is totally impossible to place a value on such a strength.

Furthermore we, will not bear false witness. We are not afraid to tell a client that we cannot do their work, or that a competitor may suit them better. We are happy to help in anyway, but will not falter to inform our client if our assistance is not needed.